1. Institution Overview
Our mission is to empower disadvantaged youth (ages 18-30) with technical skills in IT support, networking, and cybersecurity. We provide accessible training programs aligned with industry certifications to prepare learners for entry-level tech careers.
2. Admission Requirements
- Age: 18 to 30 years old
- No prior IT experience required
- Priority for low-income, underemployed, or underserved youth
- Must reside in [target location]
3. Program Objective and Course of Study
Schedule: 4 days per week, 10 a.m. – 2 p.m.
Program Objectives:
- Prepare students for entry-level positions as IT Help Desk Support Specialist.
- Train students in basic IT Help Desk Support skills.
The IT Help Desk Support Training Program is a 8 week program structured across the following core courses:
- IT Fundamentals & Digital Literacy
- Intro to hardware/software, OS basics, and digital safety
- IT Helpdesk & Technical Support
- Troubleshooting, OS installation, customer service
- Career Readiness & Soft Skills (Ongoing)
- Resume building, mock interviews, teamwork
Institutional Calendar:
- Term 1: November 3, 2025 – January 9, 2026
- Term 2: February 2 – March 2, 2026
4. Program Delivery and Format
- Online learning model
- Hands-on labs with virtual machines, simulators, and tools
- Live online instruction, group projects, and mentor sessions
- Weekly assignments and capstone projects
5. Certifications and Outcomes
Participants are prepared for:
- CompTIA IT Fundamentals (ITF+)
- CompTIA A+ (IT Support)
Graduates receive a Certificate of Completion and job placement support.
6. Attendance and Conduct Policy
Participants are required to attend at least 85% of classes. Professional conduct, respect, and commitment are expected. Violations may result in dismissal from the program.
7. Technology & Equipment Use
Laptops or internet devices may be loaned to students in need. Equipment must be returned in good condition. Misuse may result in financial responsibility or dismissal.
- Academic Policies & Procedures
- Attendance is mandatory for all scheduled classes and practical training sessions.
- Students must maintain satisfactory academic progress (minimum passing grade required for each course).
- Academic integrity and professional behavior are expected at all times.
- Make-up sessions may be available for missed coursework.
- Tuition & Fees
All training and workforce development programs are free to Accutron students. Tuition is paid for by local government and foundation grants, however cost per student varies by program.
- Help Desk Support Training Fees includes:
Tuition: $1,000
Registration Fee (non-refundable): $100 (applied towards tuition)
Total Program Cost: $1,000
- Cancellation & Refund Policy
- 100% refund if cancellation occurs before the program starts.
- 75% refund if withdrawal occurs during the first week.
- 50% refund if withdrawal occurs during week two.
- No refunds after the third week.
- Registration fee is non-refundable.
- Code of Conduct & Student Responsibilities
- Students must adhere to ethical and professional standards.
- Harassment, discrimination, or misconduct will not be tolerated.
- Proper use of institutional facilities, equipment, and resources is required.
- Compliance with attendance and academic policies is mandatory.
- Evaluation of Student Work and Grading Policies
- Evaluation Methods
Student work is evaluated based on a combination of:
- Written examinations and quizzes
- Practical skill demonstrations
- Attendance and participation
- Assignments and performance
- Professional conduct and communication skills
- Grading Scale
The following grading scale is used to assess academic performance:
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- Minimum Passing Grade
Students must earn a minimum grade of 70% (C) to successfully pass each course/module. Any grade below this standard requires remediation or repetition of the course, depending on instructor evaluation and program requirements. - Satisfactory Academic Progress
Students must maintain satisfactory academic progress throughout their training program. This includes:
- Achieving a passing grade in all required components
- Attending a minimum of 85% of scheduled classes
- Demonstrating competency in hands-on skills
Students failing to meet these benchmarks may be counseled and/or dismissed from the program.
- Complaint Resolution Policy
Students with concerns should follow the steps below:
- Attempt informal resolution by speaking with instructors or staff.
- Submit a formal written complaint to info@accutronsystems.net.
- Await review and response within 15 business days.
- If unresolved, escalate to the institution’s Executive Director or regulatory board.
COMPLAINTS AGAINST THIS SCHOOL MAY BE REGISTERED WITH THE BOARD OF HIGHER EDUCATION
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701
(217) 782-2551
www.ibhe.org
15. Consumer Disclosure Information
(Reporting Period: July 1, 2025 – June 30, 2026)
Enrollment and Outcomes – IT Help Desk Support Training:
1. Students as of July 1: 0
2. New Admits during 12-month period:
- New Starts: 0
- Re-enrollments: 0
- Transfers: 0
3. Total Admitted: 0
4. Enrollment Outcomes:
- Transferred to another program: 0
- Graduated: 0
- Withdrew: 0
- Still Enrolled: 0
5. Placement Outcomes:
- Placed in Field: 0
- Placed in Related Field: 0
- Placed Out of Field: 0
- Not Available (personal reasons): 0
- Not Employed: 0
6. Licensure/Certification Exam:
- Took Exam: 0
- Passed: 0
7. Employment Without School Assistance: 0
8. Average Starting Salary: 0
16. Transferability Statement
The transferability of certificates earned at Accutron Computer Services to other institutions is not guaranteed and is at the discretion of the receiving institution. Students are advised to consult with institutions they may wish to transfer to before enrolling.
“Accutron Systems, Inc. is not accredited by a US Department of Education recognized accrediting body.” "Accutron Systems, Inc. is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education."
Contact Information
For more information, please contact: Email: info@accutronsystems.net
Phone: (312) 488-8627
Website: www.accutronsystems.net